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Report: #1439332

Complaint Review: Lemon Squad - Internet

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  • Reported By: Jiho — New York NY United States
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  • Lemon Squad Internet United States

Lemon Squad Lemonsquad.com They claim to have experts in Porsche inspections but fail to scan Porsche engines for critical data Internet

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They claim on their website they are experts and inspecting Porsche specifically (and other exotic vehicles) and charge more for this service but they have no business inspecting a Porsche because their mechanics do not carry the proper engine data readers (they admitted this to me too, shockingly after my engine had catastrophic failure shortly after purchase). To pull data from Porsche onboard computers, the mechanics from Lemonsquad use very basic OBD2 readers, not ones that can pull Porsche specific engine data.

If they used a Durametric tool or similar device (they are not expensive devices) they would have been able to download Porsche engine data that is CRITICAL for not only purchase decisions but extended warranties. After my car broke down, a Porsche mechanic pulled the engine data and it showed my car had a history over-revs on the engine (Level 5 out of 6 on the over rev scale) which likely caused signficant damage. Porsche of North America in fact voids warranties if engine data shows Level 4 or above. My car had several over-rev events in Level 4 and one in Level 5. This is an extremely important data point that would prevent buyers from purchasing. Given my engine had this pre-existing damage, my car experienced catastrophic engine failure shortly after purchase.

ALL Porsche pre purchase inspections pull this engine data. Lemonsquad does not, yet they advertise on their website they are "experts" in Porsche inspection and have even a page dedicated to Porsche inspection. I complained to them yet they refuse to offer even a refund of $200 despite the fact that I faced a $25,000 loss/repair bill on my purchase due to a engine rebuild/replacement situation which could have been very easily prevented. This company should NOT be inspecting any Porsche vehicnles going forward. They are not qualified to do so and puts any consumer purchasing a Porsche at serious risk (voided warranties, costly repairs, total loss).

This report was posted on Ripoff Report on 04/19/2018 09:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lemon-squad/internet/lemon-squad-lemonsquadcom-they-claim-to-have-experts-in-porsche-inspections-but-fail-to-s-1439332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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