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Report: #1424495

Complaint Review: - other Minnesota

  • Submitted:
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  • Reported By: BC — Shamong New Jersey United States
  • Author Confirmed What's this?
  • Why?
  • 6043 Hudson Road Ste 305 other, Minnesota United States Did a substandard and misleading evaluation of a vehicle which I wound up buying. If it had done properly, as outlined in the sample report, I would never have bought the car. other Minnesota

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This inspection company is the worst I have ever dealt with. I was purchasing a used BMW long distance and contracted with them for an "exotic" inspection the day before. The mechanic arrived the next day and spent 2 hours with my prospective car and my salesman, and subsequently gave it an above average rating. My car shipped 26 days later, and i was confident I was receiving a solid, well equipped car. What I got was a car with missing parts, broken parts, condensation in headlights, a repainted mismatched bumper, and worn tires. In the sample exotic report, all of these items were methodically inspected. In my report, nothing was mentioned. My report was 1 paragraph only. The sample report is at least three and in much detail. Customer service was nice but they kept making excuses for the mechanic's omissions. Finally I emailed the general mailbox to get a hold of "Andy" the owner who simply stated that I had 14 days to dispute the report. I explained that my car was shipped later than the 14 days which apparently didnt matter. When I kept inquiring, he became rude and childish. He never disputed my claims, only that I had 14 days to dispute. People, use CarChex, much much better.

This report was posted on Ripoff Report on 01/22/2018 11:10 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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