Report: #832131

Complaint Review: Lester Glenn Hyundai - Toms River New Jersey

EDitorial Comments

WARNING!
Do not buy masks
from unknown
unreliable websites!

Coronavirus Covid-19
order masks now??

Political Signs Must Go!

EDitorial Comment
ED Magedson – Founder
Ripoff Report

Flood Damaged Vehicles
Unscrupulous Auto Dealers

How to identify hurricane
damaged trucks, cars RV's
motor cycles boats:
Ripoff Report Investigates

HELPFUL RESOURCES
Covid-19 coronavirus

Identifying coronavirus
Covid-19 rip-off scams

Featured Ripoff Reports

View More Recent
Featured Reports

Past Featured Reports

Don’t let them
Get away with it!

Make sure they make
the Ripoff Report!

EDitorial Comments

Wichita Kansas Attorney
Brad Pistotnik Indicted

Cyber Attacks & Content
removal scheme against
Ripoff Report

Ripoff Report Investigates

Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions

Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report

Ripoff Report Investigates!

Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Don’t click on those slick Ads!

Phony Ad using Ellen DeGeneres
& hundreds of other A-list Stars...

Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years

WHAT IS YOUR STORY?
ARE YOU A VICTIM?
FORMER EMPLOYEE?

WE WANT TO HEAR IT!
Contact Our Team Now!
CLICK HERE

What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created.

Better Business Bureau
What Consumers need to know

20/20 exposes the real BBB

In The Media

See more videos

We Need Your Help!

Learn More Here

Ripoff Report is Xcentric Ventures

Submitted: Tue, January 31, 2012
Updated: Wed, September 18, 2013
Reported By: Boobie — Atlantic Highlands New Jersey United States of America

Author Not Confirmed

Why?

Lester Glenn Hyundai Route 37 West Toms River, New Jersey United States of America

Phone: 732-349-4200
Web: www.lesterglenn.com
Category: Auto Dealer Repairs

Lester Glenn Hyundai-Toms River, NJ Kerry Monica Ops Manager 2012 Genesis LEMON Toms River, New Jersey

*UPDATE Employee: Response to Customer Review

*General Comment: surprised

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

Show customers why they should trust your business over your competitors...

Add Rebuttal to this Report

File New Report

← Is this

Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.

How to fix
Ripoff Report

If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I purchased a "New 2012 Genesis 3.8", back in Sept of 2011, the day I arrived at the Toms River location I had a 11AM appointment, when I sat down with the sales person, we made the deal, traded in my vehicle, which was worth more than the vehicle I purchase, so there was no financing, I was told my vehicle was going to "Auction", which in fact it was Sold In House to another Sales Manager. When I finally took delievery of my vehicle it was 7:45PM, the vehicle kept going back to "Detail", due to the fact it was not done correctly I was told by my sales person. So when it did come to me it was dust out, I drove it home. The next morning I was showing it to the family, and it was bought to my attention the the engine hood, roof and trunk had fine stretches all over it. I text the sales person on a Sunday, and the sales person me at 10AM on a Sunday, and said to bring it in on the 9th of Sept. to be "Detailed again, which it was, the stretches could not be taken out, I contact Corporate Hyundai, and a Hyundai Rep came to the dealership, and saw the vehicle, and said to have it taken to the body shop to be "Fine Wet Sanded", and Painted, a brand new vehicle 2 weeks old now, and they had to replace both front seats as well, due to the leather buckling. Since Sept last year, this vehicle has been in and out of the shop more than 10 times for "REPEAT ISSUES", and the Service and Management Team allowed this to Escalate to where it is now.

Customer Service at its Worst.I just got the vehicle out of the shop again this past Saturday the 28th of January.

This report was posted on Ripoff Report on 01/31/2012 09:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lester-glenn-hyundai/toms-river-new-jersey-/lester-glenn-hyundai-toms-river-nj-kerry-monica-ops-manager-2012-genesis-lemon-toms-riv-832131. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Lester Glenn Hyundai

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal

Respond to this report!

Also a victim?

Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:

0Author

2Consumer

0Employee/Owner

#2 UPDATE Employee

Response to Customer Review

AUTHOR: Lester Glenn Auto Group - ()

SUBMITTED: Wednesday, September 18, 2013

POSTED: Wednesday, September 18, 2013

Dear Reviewer,

Sorry that this took so long to be responded to, but we did not find this review until recently. We thank you for your review. Learning from where we fall short is how we can improve our customer service and satisfaction.

Sincerely,

Lester Glenn Management Team

Respond to this report!

#1 General Comment

surprised

AUTHOR: flrman - (United States of America)

SUBMITTED: Wednesday, June 13, 2012

POSTED: Wednesday, June 13, 2012

i was so scared when i read these reports i cringed at having to take my car in. i had paint issues and rim damage , steering wheel and seats needed replacement. i dealt with jon hess , i conveyed my concerns about all the negative reviews. lester glenn has my car a week now they are replacing wheel , seats, rims and painting my car for free. they missed spots on the certified pre-owned and misrepresented wheel waranty but seem to want to make good on everything. they even delivered a loaner car to my home 50 mile away. jon has been the utmost professional and if lester glenn delivers this will be some a-1 service .

Respond to this report!