Report: #387722

Complaint Review: Liberty Mutual Insurance Company - Atlanta Georgia

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  • Updated:
  • Reported By: orange park Florida
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  • Liberty Mutual Insurance Company Atlanta, Georgia U.S.A.

Liberty Mutual Insurance Company Non payment of living expenses Atlanta Georgia

*UPDATE EX-employee responds: Liberty Mutual is only looking out for it's own interest, not the customers.

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I was told on the day of the house fire of my home that all my lliving expenses would be taken care of until my home is livable again. This was Sept 25,2008. I was told not to eat anything from the food pantry as the fire made the ingredents in the cans and boxes too hot and that food could make us very ill if we ate this food. I was told that Liberty Mutual want's us to live like we did in our house comfortably without problem. I was not to spend any of my funds for food. Well, since I have not received any money for rent or food or clothing and I did have to spend my money for these things. So far I have paid sept oct and Nov rent out of my pocket, all the food for the time frame from sept 25 includng now. I had to by all new warm clothing since it is getting cold here. all new bed linen all new towels, furniture rental,
new shoes, utilities ,etc. Each week I have sent in my expenses and I have not received a penny from Liberty Mutual. I got no answer as to when the payment will arrive when I asked about reimburishment. Liberty Mutual adjustors great talkers with no backing behind the talk.

orange park, Florida

This report was posted on Ripoff Report on 11/03/2008 09:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/liberty-mutual-insurance-company/atlanta-georgia/liberty-mutual-insurance-company-non-payment-of-living-expenses-atlanta-georgia-387722. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE EX-employee responds

Liberty Mutual is only looking out for it's own interest, not the customers.

AUTHOR: Exlibertyemployee - (U.S.A.)

POSTED: Tuesday, February 17, 2009

As an ex-employee of Liberty Mutual, I can assure you that the only thing that Liberty Mutual is interested in is the mighty dollar. They treat their employees like crap and nepotism is rampart within the company. So, it comes as no surprised that their clients are also treated like crap. When I had an argument with my manager about putting clients first, I was told that I should be looking out for the best interest of the company, afterall, it was Liberty Mutual who was paying my salary. Liberty Mutual's slogan should be, "our policy? Not our responsibility!"

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