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Report: #1250627

Complaint Review: Lifeproof - Internet

  • Submitted:
  • Updated:
  • Reported By: zianita21 — River Edge New Jersey USA
  • Author Confirmed What's this?
  • Why?
  • Lifeproof Internet USA

Lifeproof defective case; deceptive advertising; Internet

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These cases are not LifeProof, they are not even Teen Proof and from my experience and all of the identical issues that other consumers have reviewed and posted, this product is a defect and a SCAM. My experience is exactly like 90% of the posts out there. The store where I purchased the phone installed the phone in the case. No one EVER mentioned that a "Water Test" should be done to ensure the case didn't have a defect. Once the case starting falling about within 3 months of purchase, the warranty department at LifeProof states that you should have "tested" the case. How does it fall on the consumer to verify the quality of product that a company advertises as superior, water proof, shatter proof, etc?

They do not stand behind their product. Their is NO warranty if the phone itself gets ruined because of there faulty product and deceptive marketing practices. They should not be allowed to brand and sell this garbage.

This report was posted on Ripoff Report on 08/24/2015 03:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lifeproof/internet/lifeproof-defective-case-deceptive-advertising-internet-1250627. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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