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Report: #1302772

Complaint Review: Lingo - Internet

  • Submitted:
  • Updated:
  • Reported By: Vladimir — Texas USA
  • Author Confirmed What's this?
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  • Lingo Internet USA

Lingo Lingo VoiP Lingo keep charging your closed account Internet

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I canceled the service with Lingo 1 month ago. They asked me to return the router(their equipment) which I did on my expenses. Than they sent me a return label and bill for $9.95. Than when I called them, they apologized for the mistake and assured me that I won't be charged. A week later I was charged $13.32 instead of $9.95. When I called again I got another "sorry sir" and said that the refund will be sent between 3-5 business weeks!!!!
How is this possible? They had all information on their computer showing zero charges to me. However they charged me and even after they acknowledged the wrong charges their refund will be delayed up to 5 weeks? Why companies are allowed to work like this? Why there are no charges or fees/penalties for their mistakes?
BEWARE! LINGO IS TRYING TO RIP YOU OFF IN ANY POSSIBLE WAY!!!

This report was posted on Ripoff Report on 04/30/2016 08:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lingo/internet/lingo-lingo-voip-lingo-keep-charging-your-closed-account-internet-1302772. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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