Report: #1371782

Complaint Review:

  • Submitted: Sat, May 06, 2017
  • Updated: Sun, May 07, 2017
  • Reported By: Irene — Ellenville New York USA

    USA I requested refund for poor quality merchandise, was told my expectations were too high for the price I paid. ? China Internet

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 I ordered a jumpsuit from When the item arrived I was very disappointed. It didn't look like the advertised pictures and the material felt almost like soft construction paper. I submitted a ticket, which is the only way to communicate with these people, and said I wanted to return the item due to poor quality. They told me my expectations were too high for the price I paid! I submitted another ticket telling them that I thought my expectations were reasonable and I wanted my money back. They responded that it would cost me more to return it than it would to keep it so maybe I could give it to someone else! I submitted another ticket telling them that I would never give this inferior quality thing to anyone and I had NEVER encountered such incredulous customer service in my life! I told them I was going to report them to the Better Business Bureau and Yelp and every other reference place I could find and they responded by closing my account!

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