Listia Inc. Listia.com Poor Customer Service, Bad Policy Mountain View, California

I was with Listia since the beginning and really liked it at first. I've referred 52 people, adding to their community, had 100% positive feedback after 395 transactions, and then something I mailed was lost in the mail late last year. It was decided against my favor and now my account is -7900 or so credits. I really can't believe that someone who has been such a great asset to them should be punished like that. They really need a stipulation for people who lose one thing out of 200 in the mail and have an awesome transaction history with you. Someone should not be punished b/c the post office loses something. I can see if the person was a newbie or continually "lost" packages but this.... it's not right. I asked them to delete my account because after they blatantly ignored me 3 times, I really don't want to be a part of their site and recommend that you avoid it, unless you're the kind of person who can pay for Delivery Confirmation for 100 packages a year.