Live Career Resume Builder Free resume service that has now charged me $199.00 to print 3 single copies of a resume. unsure, it was a google seach Internet

I did a google search for "free resume service" to find a website that could help me build my my resume.  The first site to come up was Live Career.  I clicked on it and started building my "free" resume.  Once I went through all the steps and completed the resume I tried to download it on my computer and was unable to without paying a one time charge of $1.95.  So I tried to print the resume and was unable to unless I paid $1.95.  So i figured $1.95 wasn't so bad and I proceeded to download it and print 2 copies.  Figured at the most Iwould be charged $3.90.  A couple of days later my daughter needed to make a resume so I referred her to the same website.  Again, unable to download or print the resume I told her to go ahead and pay the $1.95 for each service.  She printed 1 copy of the resume.

Fast forward to my credit card statement arrivcing in the mail.  It had (3) $39.80 charges on it from Live Career as well as the $1.95 charges.  When I called them to question this they advised me that $39.80 is the monthly membership fee that I agreed to and had to cancel within 14 days in order to not be charged.  I advised the agent that neither myself or my daughter agreed to this not did we see it.  She REFUSED to refund the money to me but assured me that there would be no more charges to my credit card.  Fast forward another month to today when I received my credit card statement again.  Guess what?  (2) more $39.80 charges for Live career.  I called again and explained what happened.  Again the agent tried to refuse giving me a credit, then once she supposedly went back to find the "recorded" call I made the month prior said that she credited me $39.80.  I stopped her and said that I had (2) charges and she all but told me I was lying.  Said I had only been charged once.  I asked for a fax number so that I could fax my statement and she said they didn't have one.  She put me on hold for quite a long time (I'm sure to aggravate me a little more) so that she could speak to her manager.  Came back and told me that after searching all of their records they came accross another account that was charged (an account I had already verified was closed by her but she seemed to have forgotten that). So she finally had to admit to me that I was being refunded for both charges.

So to date Live Career charged me $204.85 to be able to print 3 pieces of paper.  So much for their "FREE" Resume Service.