Complaint Review: LL Bean - Marlton New Jersey
- LL Bean Marlton, New Jersey United States
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- Category: CLOTHING
LL Bean I went to store they wouldn't exchange my jacket Marlton New Jersey
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I received a jacket for xmas a few years ago. It didn't fit so I went to the Marlton store and exchanged it. They sent the jackets to my home as thjey were out of stock.
I only wore the jacket on occasion until last winter (2017) at which time I wore it for work The begining of Jan 2018 the zipper kept opening up and jambing. I took the jacket to the Marlton store and they wouldn't replace it
I called customer service they couldn't find any information on the computer although my address was listed with my wifes name they wouldn't replace it
When I received the jacket the policy was exchange any time not satisfied. I have other clothes purchased from LL Bean they are not listed on their compuer so I guess there guarentee only applies if it makes it in the computer
This report was posted on Ripoff Report on 02/01/2018 10:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ll-bean/marlton-new-jersey-08053/ll-bean-i-went-to-store-they-wouldnt-exchange-my-jacket-marlton-new-jersey-1426612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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