Lobel Financial Lobel Financial has been negligent in sending my Title. Anaheim California

Lobel Financial has been holding my Title to my vehicle for 60 days as of today. I contacted them on Nov. 5th 2014 as I payed off the loan in full. Lobel told me I would receive my Title within 21 days, which has turned into 60+ days. There must be some reason for Lobel to not close my account? Even when I was given a conformation # that it was closed. I contacted customer service and was told to call back on Monday to speak with a manager, I called back a few minutes later and demanded my Title to be sent immediately. Lobel was not very cooperative or understanding of my frustration. I will not recommend Lobel Financial to anyone needing a loan of any kind.