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Report: #1296795

Complaint Review: LogMeIn - Internet

  • Submitted:
  • Updated:
  • Reported By: Darius — Boca Raton Florida USA
  • Author Not Confirmed What's this?
  • Why?
  • LogMeIn Internet USA

LogMeIn LogMeIn ProLogMeIn CentralLogMeIn ResuceLogMeIn HamachiLogMeIn Backupjoin.meRemotelyAnywhereXivelyCubbyBoldChatAppGuruMeldiumLastPass Replaced my subscription with another and claimed I'm in contract on the new subscription despite never getting my permission to change Internet

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I originally signed up for two independant products: 50 "pro" computers and one subscription to Central, their management portal.  Out of the blue they changed their business model.  Now you can only bundle 100 "pro" computers with their Central portal.  They changed my subscription into this new bundle that I never wanted despite my never giving them permission to do it. Now they're saying that the new bundle subscription has auto-renewed and they're not letting me out of my contract.  Their terms of service say specifically that my existing subscription would auto-renew but they simply replaced my subscription with something that costs considerably more when my contract came to term.

This report was posted on Ripoff Report on 03/30/2016 10:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/logmein/internet/logmein-logmein-prologmein-centrallogmein-resucelogmein-hamachilogmein-backupjoinmeremot-1296795. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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