lombardi publishing another ripoff, Internet

Terry,

Our global customer service center exists to provide all of our customers with a direct line of communication into our company. All of us here at Lombardi Publishing are dedicated to provide our customers with superior, on-going customer service & support.
 
We appreciate your apology, but please understand that these posts are devastating to our online reputation, especially considering that Lombardi Publishing had nothing to do with the concern.
 
We respectfully request that should you believe that you are experiencing any further concerns, that you please allow us the opportunity to address the situation, before referring to these forums.
 
Terry, please email me directly, should you feel the need to voice a concern. I am extremely easy to contact, and I pride myself on providing timely resolutions; r.johnson@lombardipublishing.com.
 
We have served over one million customers in 141 countries, we have been in business since 1986 and we have an A rating with the Better Business Bureau.

Thank you,

Rick Johnson
Senior Manager, Sales & Customer Service
Lombardi Publishing Corporation

1-866-744-3579 ext. 222
r.johnson@lombardipublishing.com

it was the confusion with my credit card statement.  lombardi did refund my charges and they didn't charge me another $295.  my bank did a double credit and then adjusted the charge.  sorry.