Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1379052

Complaint Review: Long Distance Van Lines - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Pedro — Tarzana California USA
  • Author Confirmed What's this?
  • Why?
  • Long Distance Van Lines Nationwide USA

Long Distance Van Lines BEWARE. I was taken for a ride Nationwide

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 Last year we contracted with Long Distance Van Lines for our move from Miami, Florida to Los Angeles, California. They told me they would be with me throughout the move (did not happen) and that someone from quality control would contact me two weeks prior to our scheduled moving date. Well, they called 3 days before pick up and went over a revised inventory and determined that we needed more boxes and increased our cubic feet to 1,858, or 136 cubic feet more than what they had originally estimated. This was based on my conversation with the quality control person, while she look at our house pictures posted on a real estate website (Zillow or Trulia). When they picked our inventory they calculated it was 2,452 (or 592 more than the revised contract ) cubic feet. At the end of the day, we ended up paying $13,134 from our original contract of $8,996. That's 46% more than what they had originally estimated.

These are people which are supposed to be doing this every day and had a look at all the furniture and art work. There's only the two of us and the house was a 3bedroom 2 bath house and we left many things behind. We are extremely disappointed and feel that they took us for a ride. There were other mishaps, like the wardrobe boxes with no rods, so all the clothes in hangers and shoes were thrown inside, several broken items and an additional $290 charge in the revised contract so they would not charge us $1.05 extra per cubic feet for the full Pack if we exceeded the estimated cubic feet, which they charged us anyway and after arguing with them they promised to reimburse us, but never did. If you consider using them, you have been warned. Unless you can get a firm contract with no increases, stay away. By the way, they advertise that they use their trucks and drivers, but the people that deliver our inventory were subcontractors with their own trucks.

This report was posted on Ripoff Report on 06/14/2017 10:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/long-distance-van-lines/nationwide/long-distance-van-lines-beware-i-was-taken-for-a-ride-nationwide-1379052. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now