Report: #1150101

Complaint Review: Lorex security

  • Submitted: Tue, May 27, 2014
  • Updated: Wed, May 28, 2014
  • Reported By: #1 jess — Berry creek California
  • Lorex security


Lorex security 3 days of trying to reach a sales manager, cut off and hung up time after time. Based in canada offices  Nationwide

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 I ordered a 4 camera security system, less than a year later the dvr recorder was stolen. I asked for a replacement, they sent me a "upgraded" dvr. All I needed was a receiving antenna!! After speaking to and being passed from technical advise to service and back to sales Several times their only solution to my $25 antenna needed. Buy a 4 camera system for $750 with another drv just to get the antenna!!!! They never let me even talk to a sales manager so I could explain my situation. "we don't break kits". So now I have 4 useless cameras mounted to my home and A monitor with no sane solution from them. I told them I was robbed and it was very important to get my security system working Again. They said call back tomorrow. I did only to be cut short of a sales manager by the technical support crew. Thanks alot lorex your actions of fact speak volumes about your Business ethics and integrity.

This report was posted on Ripoff Report on 05/27/2014 08:23 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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