Complaint Review: Lowe's Home Improvement Store - Tullahoma Tennessee
- Lowe's Home Improvement Store Hwy 41A Tullahoma, Tennessee United States of America
- Phone:
- Web:
- Category: Paint & Wallpaper
Lowe's Home Improvement Store Lowe's hidden pricing policy Tullahoma, Tennessee
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I sent the following email to Lowes.com:
"I bought a few gallons of Valspar paint from this store in July. Yesterday I bought 2 quarts of the same paint to finish the job. Each gallon cost $23.47 in July. Two quarts (one half gallon) cost me $24.96, or $1.49 more for a half gallon than a gallon. I didn't discover this until I had already paid for the paint and got home. Prices aren't prominently posted anywhere in the paint department, so I was unaware that the price was so out of line. There's something wrong with that pricing structure. I would expect four individual quarts to add up to a little more than a gallon, but more than twice the price??? "
Their response left on my answering machine:
"You pay more for a quart because you are paying for the convenience."
What a BS answer. It doesn't cost any more for them to mix a quart than it does a gallon. A quart doesn't represent any convenience to me, I just hate to waste paint that wouldn't be used. Home Depot gets my business from here on out, including the building package that will happen in the spring to build a new house. I don't want any more pricing surprises for "convenience".
Let the buyer beware! They won't post their prices in the paint department. Now we know why!
This report was posted on Ripoff Report on 09/29/2009 01:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lowes-home-improvement-store/tullahoma-tennessee-37388/lowes-home-improvement-store-lowes-hidden-pricing-policy-tullahoma-tennessee-501750. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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