Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #501750

Complaint Review: Lowe's Home Improvement Store - Tullahoma Tennessee

  • Submitted:
  • Updated:
  • Reported By: Paul — Morrison Tennessee U.S.A.
  • Author Confirmed What's this?
  • Why?
  • Lowe's Home Improvement Store Hwy 41A Tullahoma, Tennessee United States of America

Lowe's Home Improvement Store Lowe's hidden pricing policy Tullahoma, Tennessee

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I sent the following email to Lowes.com:

"I bought a few gallons of Valspar paint from this store in July. Yesterday I bought 2 quarts of the same paint to finish the job. Each gallon cost $23.47 in July. Two quarts (one half gallon) cost me $24.96, or $1.49 more for a half gallon than a gallon. I didn't discover this until I had already paid for the paint and got home. Prices aren't prominently posted anywhere in the paint department, so I was unaware that the price was so out of line. There's something wrong with that pricing structure. I would expect four individual quarts to add up to a little more than a gallon, but more than twice the price??? "

Their response left on my answering machine:

"You pay more for a quart because you are paying for the convenience."

What a BS answer. It doesn't cost any more for them to mix a quart than it does a gallon. A quart doesn't represent any convenience to me, I just hate to waste paint that wouldn't be used. Home Depot gets my business from here on out, including the building package that will happen in the spring to build a new house. I don't want any more pricing surprises for "convenience".

Let the buyer beware! They won't post their prices in the paint department. Now we know why!

This report was posted on Ripoff Report on 09/29/2009 01:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lowes-home-improvement-store/tullahoma-tennessee-37388/lowes-home-improvement-store-lowes-hidden-pricing-policy-tullahoma-tennessee-501750. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now