Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1473176

Complaint Review: Lowe's - Wilkesboro NC

  • Submitted:
  • Updated:
  • Reported By: janonymous — Menifee CA United States
  • Author Confirmed What's this?
  • Why?
  • Lowe's 1605 Curtis Bridge Rd Wilkesboro, NC United States

Lowe's ended the "Iris by Lowe's" home security system and is giving partial refunds for recently purchased equipment Wilkesboro NC

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Lowe's ended their Iris security system and is giving partial refunds. I purchased their products in July 2018 for $488 and I'm getting $200 back.
I ordered Iris by Lowe's home security products from lowes.com on 7/8/2018 for $416.46 (Order # 352512816). I ordered additional Iris products from Amazon.com in July of 2018 for $67.98 (before tax - orders 111-4146635-1459468 and 114-3534893-8233035).

Lowe's announced they are ending The Iris home security product and issuing partial refunds because some products may work with other security systems. I am receiving a $200 Visa gift card as a refund. I believe I should get a full refund since there is no guarantee their non-refunded products will work with the security system of my choice and the Iris by Lowe's equipment I purchased is less than a year old (about six months old).

I believe Lowe's is committing theft against hundreds or thousands of consumers. Customer support refused to do anything further for my situation - not even issue a check instead of gift card.

This report was posted on Ripoff Report on 02/09/2019 11:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lowes/wilkesboro-nc-28697-2263/lowes-ended-the-iris-by-lowes-home-security-system-and-is-giving-partial-refunds-for-r-1473176. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now