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Report: #1430243

Complaint Review: Lowe's - Chesapeake Virginia

  • Submitted:
  • Updated:
  • Reported By: AMR — Norfolk/Chesapeake Virginia United States
  • Author Confirmed What's this?
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  • Lowe's 1308 North Battlefield Blvd Chesapeake, Virginia United States

Lowe's Price Rip-Off and Gouging Chesapeake Virginia

*Author of original report: You are right

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Lowe's provided us with a project manager.  It sounds cool, but it was a disaster for windows and doors for our home.  The project manager had serious problems quoting the doors/windows and labor charge and then tried to sell us two (2) doors for $6000 and then eventually $500 each.  I was never able to choose the type of material.  He quoted the low end, then the high end, and that was it.  No choosing the color or material or anything else for that matter.  Basically, these are two prices - Take it or leave it. This is the whopper though - $8000 for labor for two doors (trim work and a beam).  That's right, $8,000 for labor only. I verified this twice through email.  You may get two doors for $1,000 (which is not what I even wanted), but you are going to pay $8, 000 for us to install them. This is serious price gouging and an extreme example of trying to take advantage of people that they think don't know any better.    

I have been a customer and cardholder at Lowe's for decades, but this is just wrong.  Please always get a get a second estimate on prices.  A snazzy window competitor came in at about $1,000 installation, and they are an upscale high-end architectural window company.  (even stating that no additional beam was needed.) Regardless, I wanted to give Lowe's a chance. I expected more from Lowe's.  I like Lowe's and enjoy shopping there, but this is plain wrong. This should not happen to anyone else.

 

This report was posted on Ripoff Report on 02/20/2018 12:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lowes/chesapeake-virginia-23320/lowes-price-rip-off-and-gouging-chesapeake-virginia-1430243. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

You are right

AUTHOR: Toni - (United States)

POSTED: Wednesday, November 10, 2021

You are correct. Correction: UPS were is my stuff? It has been six months and you officially stated that you could not find it. 

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