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Report: #1016732

Complaint Review: LULU.COM - Internet

  • Submitted:
  • Updated:
  • Reported By: MJ — waterford Minnesota United States of America
  • Author Not Confirmed What's this?
  • Why?
  • LULU.COM Internet United States of America


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THEY HAVE A SECTION where you can view sales of your book.  One day you sold 10 books, the next day you check it, it now reads 9 or 8, and the next day it reads 7.

I reported the lost/missing sales and THEY CHECKED the page it it showed ONLY THE 7 books sold......EVEN THOUGH A DAY OR TWO EARLIER IT read 10.

NO way to view past pages, no record of sales, they claim they dont offer refunds on digital downloads.

Further investigation revealed there have been 9 missing book sales.  Said there is nothing they can do since the page only shows the lessor amount.

FUTURE TIP-everytime you sell a book PRINT THE SCREEN SHOT OF THAT PAGE-each and every sale....that way you at least have some evidence.

I did print the screen and THEY SAID THEY had to investigate, verify, see if it was a fake screen shot, etc, etc,etc.

BOTTOM LINE-I had to hire a lawyer..........still waiting.

its obvious they either offered refunds or someone stole the proceeds from MY book sales and then tried to cover their tracks.....YA LIKE PEOPLE WOULDN'T NOTICE MISSING MONEY.

This report was posted on Ripoff Report on 02/19/2013 11:05 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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