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Ripoff Report | Luminant Skin Review - Savannah, Georgia
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Report: #1119584

Complaint Review: Luminant Skin - Savannah Georgia

  • Submitted:
  • Updated:
  • Reported By: Margie — WHEATON Illinois
  • Author Not Confirmed What's this?
    • Why?
  • Luminant Skin 10701 Abercom St Savannah, Georgia USA

Luminant Skin Agreed for sample to be sent for a price of shipping and handling $4.95. Ended up being charged $98.60 twice Savannah Georgia

*Consumer Suggestion: Here's what you should do in the future when accepting these "free trials"..
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 Odewred a antiaging cream from company advertisxed free sample.  I had to pay shipping and handling. Received box with a the skin cream and a postcard and nothing on the postcard as to the charges. When my bank account was over drawn I saw I was charged $93.00 for this product. I tried calling and they wanted my card# and I refused to give this out to them. Just a few days ago my bank was charged another $98.60 and another monthly supply was received. I called in today again and told them I ham reporting to the BBB and want my money back but they refused.

This report was posted on Ripoff Report on 01/30/2014 11:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/luminant-skin/savannah-georgia-31420/luminant-skin-agreed-for-sample-to-be-sent-for-a-price-of-shipping-and-handling-495-e-1119584. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Here's what you should do in the future when accepting these "free trials"..

AUTHOR: Ken - ()

SUBMITTED: Thursday, January 30, 2014

POSTED: Thursday, January 30, 2014

This is on Luminant Skin's trial ordering page just below and left of the trial ordering form..

By placing my order, I agree to the Terms of Offer, which explain that I must cancel within 14 days of today to avoid enrollment in monthly delivery program, which ships fresh supply and charges $99.99 upon the end of the trial period, and subsequently $99.99 with $9.99 shipping and handling monthly thereafter. It will appear on your statement as Black Diamond NOW 1-800-574-6159. You will be charged on same card provided today. If you wish to cancel, please call: 1-800-574-6159

It's not hidden or even in fine print.  Guess you somehow missed this and Ripped YOURSELF off.

" I ham reporting to the BBB and want my money back but they refused."

What, exactly are you reporting to the BBB?  Try the FTC too, you'll get the same result.

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