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Report: #1420994

Complaint Review: Luster EYE -

  • Submitted:
  • Updated:
  • Reported By: debbi RN — Bolivar Missouri United States
  • Author Confirmed What's this?
  • Why?
  • Luster EYE United States

Luster EYE luminaeye pearlinique charbed for the 'sample' at shipping charges only on December 15, then On January 2 charged me AGAIN for more producet that i didn't authorize or want or receive!

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responded to an ad that offered Luster eye serum and face cream for shipping only charges, the product was received and billed on 12-15-17, then on January 2, 2018 i was again billed by the same to companies (named 8552002586luminaeye and pearlnique beauty on my bank statement) for additional 92.97 and 92.99 respectively. 

I called the 8552002586 number in front of the luminaye charge and spoke with customer service that seemed ill prepared to assist. I told him i would be contacting my bank and reporting fraudulant charges to which he replied i could do but would not receive help from the customer service in that case. After much ado he found my 'account' and said someone would contact me in 24 hours.

I did contact the bank to report unauthorized charges but will have to wait for their investigation to determined if my funds will be returned.

This report was posted on Ripoff Report on 01/04/2018 08:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/luster-eye/luster-eye-luminaeyepearlinique-charbed-for-the-sample-at-shipping-charges-only-on-d-1420994. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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