Maaco Collision Repair & Auto Painting Total ripoff Springfield Missouri

I don't even know where to begin with this.I took my car to Maaco here in Springfield to remove surface rust,and t have it primered and painted.I paid about $3k for that.

They take forever to get the car back,it's always one excuse after another.When I finally got it back,the trunk seal was torn off,I hd a wet trunk and the power antenna stopped working.I let that go and just fixed it myself.

A few months after the paintjob,the roof started rusting again,and they charged me $250 to fix it.I was told the rust warranty was only 90 days.When I picked the car up,the body shop guy said I should have the whole roof cut out and replaced.I asked why they didn't tell me this when they first did it.His answer was that the guy up front was new and didn't know how to do estimates.I mean really,why would I spend $3k if that was the case.

The body shop guy also said that they don't sand down to bare metal.When I asked if I just spent $3k to paint over rust I just got a blank look.I guess professionalism is too much to expect from this place.

I was also told that the rust will be back soon,and they want to charge me every time I take it back.Customer service was no help,they seem to delight in ripping customers off.My advice is if you're fixing up a car,stay far away from this place and find a real body shop.