Complaint Review: MACH1 Agility Equipment - Wilmington North Carolina
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- Author Confirmed
- MACH1 Agility Equipment 4915 Carolina Beach Road Wilmington, North Carolina USA
- Phone: (910) 612-2900
- Web: http://shop.mach1agilityequipment.c...
- Category: Sporting-good Manufactures
MACH1 Agility Equipment, Mike Kaizar Failed to provide custom skins for dog agility equipment and failed to refund money. TOTAL RIPOFF! Wilmington North Carolina
*UPDATE Employee: Refund
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| 11/4/2014: Customer purchased from MACH1 Agility Equipment customized rubberized aluminum panels (known as "skins") for a dog agility A-Frame and Dog Walk. The supplier, Mike Kaizar, was known by the customer - having seen him and his equipment at many dog agility trials thoughout the southeast US. The $958.72 purchase was made through the supplier's on-line store (http://shop.mach1agilityequipment.com/) using PayPal as the method of payment. Item 1 on Special Instructions stated that confirmation of dimensions was required PRIOR to construction. |
| 11/14/2014: The customer met with Mike Kaizar to discuss details around rubber colors, design / artwork requirments, installation, and transportation/shipping. These discussions reiterated the customer's need to review dimensions and sign-off on final artwork PRIOR to construction. |
| 11/15/2014 - 1/2/2015: No contact for several months. The customers was unable to reach Mr. Kaizar by phone (no answer) nor email (no reply). Paypal complaint filed. |
| 1/11/2015: Mr. Kaizar agrees to provide refund of full purchase price. |
| As of 4/27/2015, no refund has been received. The customer has not been able to use her A-frame and Dog-Walk for personal practice or for agility lession. |
This report was posted on Ripoff Report on 04/27/2015 07:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mach1-agility-equipment/wilmington-north-carolina-28412/mach1-agility-equipment-mike-kaizar-failed-to-provide-custom-skins-for-dog-agility-equi-1225287. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Refund
AUTHOR: HannahW - (USA)
SUBMITTED: Tuesday, September 08, 2015
A refund was issued to this customer after there were issues in delivering the equipment.
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