Complaint Review: mackeeper - New Orleans Louisiana
- mackeeper 201 St. Charles Avenue, Suite 2500 New Orleans, Louisiana United States
- Phone: 1 (888) 572 5876
- Web: mackeeper.com
- Category: Antivirus, Internet Fraud
mackeeper following a virus alert, I was directed to the website to upload mackeeper New Orleans Louisiana
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My Apple Mac computer warned me that my computer was seriously effected by three different viruses yesterday, and a screen appeared stating that I should download mackeeper software to fix the computer and to get rid of viruses. I thought that this was Apple's original virus protection software and decided to get the software (paid 59 dollars).
Later on, for the affordable fee of only $ 100 (to fix the computer only once), I was able to live chat with a consumer representative who helped authenticate my purchase and assisted in cleaning of my files. While this was going on, consumer representative offered to have a technician remotely check and make sure there was no malicious software running on my system.He said it would take 2-3 hours for the process, but I didn't need to sit in front of the computer.
He asked my password to remotely connect to my computer and since I thought that this was Apple company's legal service, I gave the password to him to fix my computer and to clean the viruses. From googling this company today, I learned that mackeeper is a malware. I would like to report the fraud and possibility of a fraud of my identity.
This report was posted on Ripoff Report on 01/07/2018 11:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mackeeper/new-orleans-louisiana-70170/mackeeper-following-a-virus-alert-i-was-directed-to-the-website-to-upload-mackeeper-new-1421642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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