Complaint Review: Magic Jack - Internet
- Magic Jack magicjack.com Internet U.S.A.
- Phone:
- Web:
- Category: Communications & Networking
Magic Jack Magic Jack Rip off -they steal your money, lie terrible customer support Internet
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I bought Magic Jack based on Clark Howard. It worked okay at first but you could not be on the computer as the same time as the phone because you could hear the computer through the phone. Then recently the magic jack asked for my password and email. I put the info. in but it would not let me log on. I contacted customer support and they could not find my info. and kept me waiting almost an hour as I talked to various people in the service dept. via chat. Finally they said they would e-mail me a new password in an hour. That was over a day ago.
The magic jack doesn't work and they lied to me to get me off the chat. I feel totally ripped off. Don't ever buy this product. It is a rip off. Doesn't work well, has not real customer support and if you need help they will lie to you and leave you with an product that doesn't work.
Ripped off customer
Monroe, Georgia
U.S.A.
This report was posted on Ripoff Report on 10/02/2008 01:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/magic-jack/internet/magic-jack-magic-jack-rip-off-they-steal-your-money-lie-terrible-customer-support-intern-377944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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