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Report: #1443960

Complaint Review: Mango Money -

  • Submitted:
  • Updated:
  • Reported By: Noah — United States
  • Author Confirmed What's this?
  • Why?
  • Mango Money United States

Mango Money A vendor returned over $100 to my mando card on April 24th 2018 yet Mango will not apply it to my account. Nationwide

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I purchased an item with my Mango Money card and returned the item.  The vendor refunded my money to my Mango qccount almost a month ago and yet they Mango Money will not return it to my account.  Multiple customer service reps have agreed that I should have it in my account and have "escalated" my issue on multiple occasions.  This has gone on for two weeks and everytime I was told it would be resolved in 24-48 hours.  I sent an email to the email address that I was given by a support rep during a call during the day.  They would still not "transfer me to a surpervisor."  Soon I will need to report this to the authorities as theft.  They refuse to refund the money even after admitting that they have received it. 

 

This report was posted on Ripoff Report on 05/21/2018 04:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mango-money/mango-money-a-vendor-returned-over-100-to-my-mando-card-on-april-24th-2018-yet-mango-will-1443960. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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