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Report: #1446442

Complaint Review: Matress One - Palm Coast Florida

  • Submitted:
  • Updated:
  • Reported By: Donald — Palm Coast Florida United States
  • Matress One 5234 E Highway 100 Palm Coast, Florida United States

Matress One Fraudulent Misrepresentation Palm Coast Florida

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My husband and I purchased this mattress under fraudulent misrepresentation of the product. We advised the sales lady Carol that my husband is a disabled Veteran and has had several injuries . He has had back surgery and shoulder surgery. Also advised my medical issues with sciatica, and major Arthritis that can not be fixed medically. She assured us that after sleeping on this bed for a while that we would wake up feeling so much better because our old bed was causing us unwanted duress to our back issues. Well it has been a few months now and our backs actually feel worse, we wake up in so much more pain then before we purchased this bed. also, on their website is states 180 day in home trial. which they do not want to honor. Stating that with the bed we purchased it was not included in the 180 day home trial.

In relooking at the application invoice in small print it does say no refunds. However, the saleswomen Fraudulently Misrepresented the product and geared us towards the mattress we purchased. She never once explained to us of a no return policy for a refund. Even though all over there adds and posters in the store windows state 180 day in home trial. To me that is very deceiving to the public. And To get over on a Veteran , no less a disabled Veteran is disgusting . No way in hell to do business. So now the mattress is bagged up and sitting in the garage, not being used. Yet we have to pay $5000.00 for it. I didn't want to pay that much for a bed thought it was ridiculous but the sales lady assured us it would be the best bed to purchase especially with all our medical issues. OUR MISTAKE, because WE BELIEVED and TRUSTED HER !

This report was posted on Ripoff Report on 06/07/2018 09:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/matress-one/palm-coast-florida-32164/matress-one-fraudulent-misrepresentation-palm-coast-florida-1446442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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