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Report: #539178

Complaint Review: Mattern Automotive - Internet Internet

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  • Reported By: Charles — Dixon Missouri U.S.A.
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  • Mattern Automotive 2682 Technology Dr Internet United States of America

Mattern Automotive MJM auto Just a bad truck Internet

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Mike, the owner, sold me a 2003 F350 Super duty. The truck needed a computer update. Ford did an inspection while they were at it. Found both sides upper and lower ball joints needed to be replaced. He got the ball joints replaced at no cost to me. I also found 8 lights that were just missing on the truck. Not burned out but out right missing. The coolant was down by 2 gallons and this lead me to have the system check for leaks.  It turned out the head gaskets were blown(before I bought it as evadenced by the pitting under the warped heads) It became hard to get ahold of him. $6800 in repairs (it was only this cheap because I was able to source my own parts otherwise it would have been closer to $10,000) and the warranty that came with the truck was totally useless. I gave up on trying to get a warranty paid repair and paid to have the truck fixed out of my own pocket. Mike sells diesels but I don't think he knows what to look for to make sure he is selling a good product. Like pressure testing the cooling system to find out f the head gaskets are blown and making sure that the after market K&N air filter was oiled. The air filter on this truck was not oiled and the turbo was pitted and had to be replaced as well. Wouldn't buy another diesel truck from him again. Mike said he would try to get a refund on the warranty since it is worthless but never did hear back from him. If you are going to buy a truck from him do not go with the W.A.S. warranty. They don't pay out for anything that would tyically go wrong with a diesel truck. I would suggest taking it into a dealership and have them do a complete check. The $80 it would have cost would have saved me $6800 later on. I only had the truck for 4800 miles before it spent the last month in the shop with the cab off having the entire top end rebuilt. I learned alot from this. It was my 1st and last used vehicle I will ever buy.

This report was posted on Ripoff Report on 12/14/2009 01:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mattern-automotive/internet/mattern-automotive-mjm-auto-just-a-bad-truck-internet-539178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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