Complaint Review: Matthew Kenney Culinary - Los Angeles California
Matthew Kenney Culinary Matthew Kenney Vegan Culinary, Plant, Food and Wine, Make Out, Gothic, White Lotus, Datil & Limon, Plant Loft Has not refunded tuition that was paid for school that did not open on time. Has been over 3 months. Los Angeles California
On November 30, 2014 I paid a deposit of $2200.00 towards admission for a vegan culinary school in Miami, Florida. The school was Matthew Kenney Culinary. I have a receipt and a chain of emails which documents all of this. Shortly after I received a phone call informing me that the Miami location would not be opening on time. At the time I was told that I could attend another location however after consideration, this was not an option for us. I have a family of 5, my husband, myself and my 3 children and we had a place to stay for the month in Miami. If I had to rent a house for a month in antoher location it would have been very expensive.
I then let the school representative, Geoff Souder, know that I would like a refund which he had agreed to. This was May 28, 2014. Again I have our emails of all coorespondence. I was told that even though we had paid with a credit card and they received the money right away, they could not return it right away and they would send a check. I was told it would be 30 to 60 days. That amound came and went. I then tried to reach Geoff Souder and was told he no longer worked there. I then spoke to a chain of other people who all told me they would help me. I even had an account reference number from "accounting" confirming my address again after the 30-60 days so that I would absolutely get my refund.
The last 4 conversations I have had have been through the "accounting office" with someone named Connie. Although she seems like a very nice person and has promised the check will be sent out (last conversation was last Tuesday-8/18/2015) it is now Friday (8/28/2015) and to no avail. I have not received this check. I have also left 3 more messages via phone and no one has returned my phone call. I am still waiting for my tuition reimbursement.
This report was posted on Ripoff Report on 08/28/2015 12:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/matthew-kenney-culinary/los-angeles-california-90045/matthew-kenney-culinary-matthew-kenney-vegan-culinary-plant-food-and-wine-make-out-go-1251540. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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