Complaint Review: Matthew Kenney Culinary - Venice California
Matthew Kenney Culinary M.A.K.E.; MKC Future Food; Past due on sending refund. Not responsive. Venice California
I submitted a request for a refund on February 19, 2015 because I decided I would not be attending the classes I had paid for that were set to start on June 1, 2015. It took me about 2 weeks to get to talk to someone who could "help" me with this issue, after which I was told that I would have to send out a certified letter stating my desire for a refund.
The school received my letter on 3/1, after which they told me I would receive a full refund of $8,250 in 30 to 60 days. I checked back in mid-April to get a status update because the 60 day mark was 5/1 & I was told that they wouldn't have an update for me until June, outside of the scope of time I was promised a refund. Since then, I have had no response from the school. We have been talking to attorneys and it seems like this organization does this a lot. They are extremely difficult to get in touch with (when it comes to refunds, but supppper easy when it comes to incoming students).
I was able to get $2225 refunded from my bank after making a claim through them, but the remaining $6025 was paid at the end of last year, outside of the timeframe my bank could help.
A friend of mine had this same issue with this school, & was only able to get her money back by filing a claim through her bank also. My advice is, stay far, far away from this school. Even if you know for sure you would go, why would anyone want to deal with an organization that is so shady & doesn't abide by their word.
A lawyer reached out to another raw school I had gone to last year mistaking that school for MKC & said that a lot of students had come together to sue MKC because the school refused to give them their money back when a location that was set to open never did.
Stay far away from Matthew Kenney Culinary!
This report was posted on Ripoff Report on 07/22/2015 03:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/matthew-kenney-culinary/venice-california-90291/matthew-kenney-culinary-make-mkc-future-food-past-due-on-sending-refund-not-respo-1243600. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.