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Report: #569171

Complaint Review: Mattox Entertainment of East Texas - Marshall Texas

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  • Reported By: Disappointed Client — Tyler Texas United States of America
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  • Mattox Entertainment of East Texas 6159 Victory Drive Marshall, Texas United States of America

Mattox Entertainment of East Texas Ron Mattox; Norma Mattox Unsatisfied with Mattox disc jockeys; Currently investigating company Marshall, Texas

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My husband and I were very disappointed with the DJ service provided for our daughter's wedding. Great length were gone through to fill out the forms and surveys provided by the company ahead of our ceremony and we were assured that she would get what she and her fiancee wanted. On the big day, however, we surely did not get what was requested.  They did not respond to the e-mail my daughter sent with a question about the website. If they had we may have found out that they somehow didn't receive the list of 30+ songs we had entered on the request page. This issue was amplified by the fact that the DJ did not bring most of the songs that were requests so we were unable to even request them the night of. He was rude to one of my daughter's bridesmaids when she made an attempt to request that he play something different. Unacceptable services.  My husband is currently working with a co-worker to research and investigate this company.

This report was posted on Ripoff Report on 02/13/2010 03:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mattox-entertainment-of-east-texas/marshall-texas-/mattox-entertainment-of-east-texas-ron-mattox-norma-mattox-unsatisfied-with-mattox-disc-j-569171. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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1, Report #550452
Jan 21 2010
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2, Report #528882
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