Report: #1345497

Complaint Review: Mattress Firm

  • Submitted: Sat, December 24, 2016
  • Updated: Sat, December 24, 2016
  • Reported By: Ray — Kings Mountain North Carolina USA
  • Mattress Firm
    3078 E Franklin Blvd #024176
    Gastonia, North Carolina

Mattress Firm Sleepy's Refuses to refund my delivery charges Gastonia North Carolina

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After waiting 2 weeks for my bed to be delivered,I called the store and talked to the Manager to get a refund on the delivery charges for late delivery.He told me it will be taken off my first bill. I recieved my first bill and no refund. I call back to the store again and the manager hung up on me. I then called the Home Office in Houston Texas and I was told to settle with the store where I bought the bed. I am getting the run around. 

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