Complaint Review: MaxMySpeed.com - Internet Internet
- MaxMySpeed.com MaxMySpeed.com Internet United States of America
- Phone:
- Web: MaxMySpeed.com
- Category: Communications & Networking
MaxMySpeed.com Speed Up Cpmputer. Repair Computer. No need to buy nes computer Internet, Internet
*Author of original report: Response to Rebuttal
*REBUTTAL Owner of company: MaxMySpeed Representative
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Thanksgiving Morning, knowing my computer was extremely slow, I followed up on a TV commercial to speed-up my computer with MaxMySpeed.com. I knew what I wanted but had to listen to 20 minutes of sales reteric and statements like, my computer would run faster than new, I did not need a new computer, and ALL of my computer porblems would be repaired Online, while I was having Thanksgiving Dinner. I agree to their program, I would pay for the service, have them remotely repair everything online while I was out and it would all be repaired when I returned.
When I returned NOTHING had been repaired, it did not appear anything had been done, and my computer was four times slower than before.
I called MaxMySpeed.com to cancel my order and was told my order was NOW being VOIDED and there would be no charges to my Debit Card. Later I checked my Online Bank account and discovered I had been billed $39.98 for the Download and $199. for the service membership. I Emailed an inquiry and was told it would be up to 2 billinjg cycles before the moneys were back in my account. I was further told MaxMySpeed.com had refunded to the monies to my account but MY financial institution was holding the funds. I contacted Bank of America, my bank, and was told NO funds had been returned to my account.
MaxMySpeed.com has been notified Criminal Wire Fraud and/or Wire Theft charges will be filed if the monies are not immeidately returned. Based on this contact MaxMySpeed.com appears to be nothing more than a Scam and a Fraud. They promise everything and provide nothing except a huge bill.
Sincerely,
Randy D.
This report was posted on Ripoff Report on 11/27/2011 08:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/maxmyspeedcom/internet/maxmyspeedcom-speed-up-cpmputer-repair-computer-no-need-to-buy-nes-computer-internet-802201. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Response to Rebuttal
AUTHOR: Randy D. - (United States of America)
SUBMITTED: Monday, November 28, 2011
Cyber Chris, Does anyone believe that is a real name. I checked my Online Bank Account early this morning. No refunds. I just checked my Online Bank Account. No refunds. This company doesn't know how to tell the truth and cannot be trusted.
H Randall Davis

#1 REBUTTAL Owner of company
MaxMySpeed Representative
AUTHOR: Cyber Chris - (USA)
SUBMITTED: Monday, November 28, 2011
Hi Randy,
My name is Chris. Im a representative from MaxMySpeed Customer Service. We apologize for the inconvenience that you experienced on Sunday November 27th.
Please feel free to e-mail me at community@cyberdefender.com if you need further assistance with your issue.
Thank You,
Chris


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