Maxwell Systems Shary Dye Maxwell systems Rip me off for $16,000 King Of Prissia, Pennsylvania

I have had been dealing with Maxwell for sometime and have been dealing with Shary Dye for the last 5 years at least. She has been noting but the best to deal with she calls me and checks on me to see if I have any questions on the product she had sold us. Maxwell had a rough start after buying Quest but they have picked it up and steped up the development in their product. I have recommened this product to a lot of pepole and will still continue too. The dealing I have had with Maxwell and Shary has been great and if she told this guy something it is true, she is a very devoted person in her work and life. She has a great work ethic. Maxwell is one of the better estimating software out there and if you did your homework you would of known it when you went to buy it. Instead of just buying on the spur of moment at a show. Do your research and dont knock some if you are unhappy because you made a mistake. These people are good people and do a great job.

Better put out the alert...

Suspicious of someone who says, "e have come to a settlement" when their name is different than that of the OP.

I would like to make a formal apology to Maxwell Systems and Ms. Dye. Making this posting, which was not fair to Ms. Dye or Maxwell Systems,was extremely inappropriate, immature, and lacked the respect they both deserved. I regret the disruption and distraction that it caused.

I would also like to thank Maxwell Systems. Despite my bad behavior, they have been responsive to my needs and have been able to resolve my concerns

We meet with them ,  They over promise and under deliver on they product.  They are all taught the Blue Suede Shoe Salemenship.  Hold on to your ankles.  Beware of Maxwell System.

  So , if your customer dosn't like your product to bad. I got your money.  No going to last to long in the business world.  No customer service.

There are two problems with your post. "Wheter or not their product performs in the manner it is represented". Later you state you sent the software back NOT opened. So there's really no way you could have determined whether or not their product DID perform as represented. Then you state "Would you do business with someone that keeps your money and NEVER delivers the product and service promise". They DID deliver the product, they never got the chance on the service based on your returning their product. With your post having so many misrepresentations, I'd wonder about the "bottom is cut off" story. 

"       After  thinking about it over the weekend , we felt the software was to expensive so we started to call Shary at 8:00 am Monday morning attempting to cancel."

   That's called buyer's remorse.   One of the reasons they had you sign a contract was to avoid that situation.   What was the purpose of signing the contract if it didn't finalize the sale?  

   I sign a lot of software contracts and none of them give me the option for a "do over" if I get buyers remorse in a few days.  I think your expectations are unreasonable.   Signing a contract commits you to the purchase.  That's the whole purpose of having a contract.