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Report: #209781

Complaint Review: MDG Computers - Mississauga Ontario

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  • Reported By: Mississauga Ontario
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  • MDG Computers 861 Brown's Line Mississauga, Ontario Canada

MDG Computers Ripoff Offensive Service Manager refused to provide name and number swore and yelled at me Mississauga Ontario

*Consumer Comment: Wow, that is terrible & unprofessional

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I went into the store regarding a broken disk drive for a desktop computer I purchased on Aug 12 2006 (today is Sep 6 2006.) The service department refused to look at the drive by saying that it was broken due to a "wrong" type of disk put into the disk drive? It was a CD. I waited for the manager who walked into the store. I asked to speak to him and explained in 1 sentence what was wrong. He said they do not fix this and turned his back to me. I asked him for his name and he refused to provide it. I asked him for the name of the president and CEO - he refused to provide it. I asked for the number to customer service and he refused to provide it. I finally got the tech support phone number. He was so rude and extremely unprofessional. I have NEVER felt so de-valued as a client. He swore at me and told me to go back to my country. He raised his voice at me.

Shani
Mississauga, Ontario
Canada

This report was posted on Ripoff Report on 09/06/2006 04:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mdg-computers/mississauga-ontario/mdg-computers-ripoff-offensive-service-manager-refused-to-provide-name-and-number-swore-an-209781. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Wow, that is terrible & unprofessional

AUTHOR: Aa - (U.S.A.)

POSTED: Friday, May 25, 2007

I cannot believe that a manager would lose his temper & nerve & unassist you like that. I have forwarded your complaint to mynotebookreview because they have established relationships with all the major brands in Canada to help you get what you paid for. Register your complaint on that site, & you will have their ear.

I hope this will help.

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