meaningful beauty Shady business practices Internet

 I ordered the introductory kit today.  After reading negative reviews, I contacted their customer service 30 minutes later requesting a cacellation.  I also sent an email.  I was told that the account had not yet been created, and to call back after 24 hours.  I checked my bank balance and they had already debited my account.  I called back and sent another email, whereby I was told they could not cancel until after 24 hours.  Meanwhile, the order record shows that the product will ship within 24 hours, so I expect I will have to eat the shipping costs for a product that I should have been able to cancel as soon as the order was created.  This company is practicing shady business practices.