Meaningful Beauty Took a telephone order for a one-time charge of

BAIT and SWITCH!  The television ad that I responded to offered a one time trial of the product for <$40.  Instead I began to see charges of more thant $47 per month on my account. When I called to correct this, I was told that I had misunderstood, that the 1 x 90-day supply of the product would be charged in 3 monthly installments. I cancelled, and they said that they "credited" me for the amount in excess of the first payment, and that there was no need to return the product. I thought - at the time - that I was done with it. Another unwanted package arrived. I thought this was just a time lag error. However, when a third package arrived this week, I checked back to see that there had been a further 4 monthly charges of $48.

Today, I had to cancel again - this time with assurance that I will receive full credit upon return of the unwanted product. I am relatively hopefuly that I will get a refund - but this is a huge pain - and I'm sure some people will let it slide and pay rather than go through the multi-phone calls and time to reach a supervisor and demand a refund.