Complaint Review: Mediacom - Nationwide
- Mediacom Nationwide USA
- Phone: 1-855-633-4226
- Web:
- Category: Cable TV
Mediacom charging me $300,00 for equipment they said I need to return but I never recieved it in the first place, And they have no record of me signing for it. Carol Stream , Nationwide,
*UPDATE Employee: Missing Equipment
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i have been with mediacom for 21 years have always had problems after having problems for 4 months straight and nothing getting done i canceled the service. They sent me 5 labels to send all my equipment back which I did. it was recieved and signed june 9th 12:03 by hawker at mediacom warehouse. now they say i owe them 3 adaptors at $100.00 a piece. well after calling mediacom 7 times about this one guy finially researched it and found out that they do not have a signuature from me that i ever recieved the 3 adaptors. NO KIDDING i can't return something i never got. well they stil are charging me for them and it will soon go to collections. i have tried and tried and tried to get this cleared up and all mediacom customer service and managers say is they will get back to me and they never do i just keep getting billed.
This report was posted on Ripoff Report on 09/15/2015 12:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mediacom/nationwide/mediacom-charging-me-30000-for-equipment-they-said-i-need-to-return-but-i-never-recieve-1255063. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Missing Equipment
AUTHOR: Mediacom Support - (USA)
SUBMITTED: Wednesday, September 16, 2015
Hello! We are certainly sorry to hear you have had such a difficult time with these equipment issues and we definitely want to make sure this is resolved, locating the equipment and clearing your account of any erroneous charges.
We will gladly investigate and work on this with you if you can please send an email referencing your post here with the account number, phone number on the account, or service address to:
socialmediateam@mediacomcc.com
We apologize for any inconvenience caused by this situation and look forward to making things right!
Mediacom Social Media Team
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