Complaint Review: MEDIACOM - Internet
MEDIACOM VERY BAD Customer Service/Support MOULTRIE Georgia
Mediacom failed numerous times to solve continual problems with their service. Customer service phone agents willfully disconnected me several times to avoid dealing with problems. Agents and Techs failed to solve the problems. The customer support was non existent and staffed by ignorant and careless people. The agents were rude at times and would place you on hold for up to 1 or more hours. I left the phone on just to time them. The services spoke of high internet speeds but what good is that if the service never works properly. Phone went out without explanation for days at a time and the support people could not explain why it happened. Overall, Mediacom is a very bad company that has pathetic customer service. I would never reccommend them to anyone.
This report was posted on Ripoff Report on 09/30/2017 02:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mediacom/internet/mediacom-very-bad-customer-servicesupport-moultrie-georgia-1403354. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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