Report: #1188337

Complaint Review: Mediacom cable - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Tue, November 11, 2014
Updated: Mon, February 02, 2015
Reported By: dee boy — Columbus Georgia

Author Not Confirmed

Why?

Mediacom cable Nationwide USA

Phone: 18556334226
Web: www.mediacomcable.com
Category: Liars

Mediacom cable Every employee I com in contact with. Columbus Georgia Nationwide

*UPDATE Employee ..inside information: Reply

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I mailed a $ 62.00 money order to this company on Nov 5 2014 for my cable and internet services but they are telling me they didn't recieve my payment in my payment is due Nov 14 2015 which is my cutoff date I don'tknow what's going on here I lnow for sure I mailied my payment off.

This report was posted on Ripoff Report on 11/11/2014 11:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mediacom-cable/nationwide/mediacom-cable-every-employee-i-com-in-contact-with-columbus-georgia-nationwide-1188337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 UPDATE Employee ..inside information

Reply

AUTHOR: Mediacom Support - ()

SUBMITTED: Monday, February 02, 2015

POSTED: Monday, February 02, 2015

Hey dee boy,

I'm sorry to hear about the billing issue you're encountering. We definitely want to work with you towards a resolution. I know when mailing a payment it may take a few days to hit the account as the office has to wait to receive it and have the payment processed. Feel free to send us an email at socialmediateam@mediacomcc.com so we can further investigate this for you. When sending us an email be sure to include your account information along with a brief description of the issue you're encountering. You can also contact us on our support forums mediacomcable.com/CustomerSupport. We hope to assist you int he near future!

Thanks,

Mediacom Social Media Team

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