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Report: #1298149

Complaint Review: Mediacom - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Merlyn — Colona Illinois USA
  • Author Not Confirmed What's this?
  • Why?
  • Mediacom Nationwide USA

Mediacom Mediacom Cable Will not replay Moline Nationwide

*Author of original report: Replied

*UPDATE Employee: Damage Complaint

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Mediacom does not have a way to contact them if there technician damages your home.

My insurance and I have been tring to contact them for restitution of around eight thousand dallars.

My insurance is not willing to go with a law suit yet even theo its been months.

Thinking about going to satellite it outrageous that they have not returned my calls.

This report was posted on Ripoff Report on 04/06/2016 09:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mediacom/nationwide/mediacom-mediacom-cable-will-not-replay-moline-nationwide-1298149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Replied

AUTHOR: - ()

POSTED: Saturday, April 09, 2016

Yes you did reply thanks to web sites like this.

Thank You ripoffreport

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#1 UPDATE Employee

Damage Complaint

AUTHOR: Mediacom Support - (USA)

POSTED: Thursday, April 07, 2016

Hello, 

 

We are sorry to hear you have been having a difficult time contacting us about this damage complaint and receiving a timely response and follow through.  There is a process in place to handle damage complaints such as this, and we apologize for any difficulty you may have had or be having with this process.  We would be happy to make sure your information and situation are brought to the attention of local area management to get the damage complaint process moving forward for you.  If you could please email socialmediateam@mediacomcc.com with your name, address, phone number, and the details of the situation, we will ensure the appropriate parties in your area are made aware of this and follow up with you directly. 

We are eager to get this resolved for you and look forward to your email.

 

Thank you,

Social Media Relations Team

Mediacom Communications

https://support.mediacomcable.com/contact-us

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