Mediacom Filing false service calls Fairhope Alabama

Mediacom's "service" technicians will file a report claiming they come to your home for a service call when in fact they do not.  I guess they are so backed up with service calls that they really cannot handle the service requests which force them to say they came by your house when in fact they have not.

I waitied all day for a service technician to come by and at 7:00 PM I called and the person on the phone said that the service record indicated that the technician came by.  This was TWO times in  a row.

The operator at the call center tried to reach the service managers (FOUR OF THEM) and three would not answer their phones.  The only one that did indicated that they would not coem out just for one customer.

I have used Mediacom since 1988 (they were Storer Cable back then) and this is what you get for 28 years of loyalty.

I am going with AT&T

Charles

Fairhope, AL