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Report: #1419205

Complaint Review: Mediazenn.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Karen — PROVIDENCE Rhode Island United States
  • Author Confirmed What's this?
  • Why?
  • Mediazenn.com Internet Canada

Mediazenn.com Put unauthorized charge onto my bank account.

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I found an unauthorized charge on my bank account for, first, $1.00, then the next month for $39.99.  When I called the telephone number given by my bank, they said the charge was for "searching for a book or media" -- not even buying anything! 

They agreed to refund the charge "since it was within the 7-day cancellation period".  The refund code they gave me was C879-D337. 

I asked how it happened.  They said I might have "accidentally clicked on their site when I was looking at something else on the internet.  

I asked how they got my bank information -- they said it might have been with an autofill function, and advised me to cancel that function.  (I have no such function that I am aware of.)  I am awaiting the refund.

This report was posted on Ripoff Report on 12/26/2017 10:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mediazenncom/internet/mediazenncom-put-unauthorized-charge-onto-my-bank-account-1419205. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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