Complaint Review: Merchandise Direct - Wallingford Connecticut
- Merchandise Direct 300 Returns Rd. Wallingford.CT 06493 Wallingford, Connecticut United States of America
- Phone: 800-372-4729
- Web: sales@directmerchandiseusa.com
- Category: Bed & Bath
Merchandise Direct I ordered the Side Sleeper pillow. I arrived with no bill of sale, transaction number, or return info. I have called 3 numbers, one speaking in Spanish. When I used their email address, it was not fou Wallingford, Connecticut
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I ordered the Side Sleeper pillow, because it looked like it might help my back. I tried the pillow and did not like it, so decided to send it back. I did not receive any kind of bill of sale, transaction number, or return pollicy information.
I looked up Merchandise Direct on the computer and tried sending them an email with the complaint, and the email address was not to be found. I tried calling 3 different phone numbers, 2 sounded like individual answering machines and the third was in Spanish.
I don't know who is running Merchandise Direct, but a warning should be posted with their TV ads concerning the return policy. I haven't received my Visa card statement to know if I have also been overcharged.
This report was posted on Ripoff Report on 01/02/2012 11:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/merchandise-direct/wallingford-connecticut-06493/merchandise-direct-i-ordered-the-side-sleeper-pillow-i-arrived-with-no-bill-of-sale-tra-816817. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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