Mercury Payment Systems Mercury Payment processing does NOT Work!!! Durango Colorado

Word of caution if you are going to process with Mercury using certain POS, I would not. I had numerous problems with Mercury and the credit card terminals they provided which kept disconnecting or "unpairing" as it was called. Caine Uhelnbrock, the sales rep, was so hot to obtain my business that he neglected to inform me of their cancellation fees. I had to provide a 30 day written notice to cancel my service or I would be charge a $295 fee for each account. I have three locations.

I did not keep working with Mercury as a processor because I could not process any credit cards. The terminals kept going offline so I couldn't wait 30 days losing business. One day, I had three customers in line, waiting to pay, and we could not process their cards because the Mercury terminals were down.  
Mercury will not waive the fee because of breached the contract. Well, I feel Mercury in in breach of contract because I could not process any cards. I could not run my business.