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Report: #1471417

Complaint Review: MERLEX AUTO GROUP - Arlington Virginia

  • Submitted:
  • Updated:
  • Reported By: Rocky — FORT WASHINGTON United States
  • MERLEX AUTO GROUP
    1105 North Glebe Road
    Arlington, Virginia
    United States

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If I could give a zero I would.

I read as patient a*s I could be with the folks. As mentioned before they sell you a vehicle known to not be working.

Frank.. well there's a reason he's not in charge.
Walter is the nice guy but he has to pass the buck to "upper management"
Sid is very nice... which is the only good part of this company.

We paid cash for a Range Rover we found out they had full knowledge of the transmission not working.

Unfortunately we didn't see reviews before or purchase but unlike others this won't end well because we will have people there making sure others don't buy.

My friend at channel 4,5,7 and 9 will be out to visit.

Every single place possible will know not to buy from these guys.

All they had to do was resolve the issue. They chose to not do so. That will be their issue. Not ours.

Also beware.. they will use your warranty without your permission to fix a car that should have been in working order.

We will increase our social media and after other ways to make sure no one else is affected until they decide they will no longer do this to others.

Yes.. we are contacting everyone to file a class action suit.

This report was posted on Ripoff Report on 01/14/2019 02:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/merlex-auto-group/arlington-virginia-22201/merlex-auto-group-sold-a-car-without-disclosing-issues-arlington-virginia-1471417. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#1 Consumer Comment

Questions

AUTHOR: coast - (United States)

POSTED: Thursday, January 17, 2019

How many miles did you drive the vehicle before you had transmission problems? How do you know the seller was aware of the transmission problems at the time of sale?

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#2 Author of original report

Ever heard of a ten dollar tune up?

AUTHOR: Rocky - (United States)

POSTED: Tuesday, January 15, 2019

You may want to google it.  Thats when the dealer has the mechanic put your car in a functional working order, just long enough to get past as initial test drive.

Perhaps Merlex shouldn't ask how we didn't notice this during the test drive and ask their managers why they told us the Transmission flush they had done before giving us possession was done.. although they said there were no transmission problems.

It would work much much better than this. This report is just the tip of so much more.

Thanks for your rebuttal. 

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#3 Consumer Comment

Obvious Question

AUTHOR: coast - (United States)

POSTED: Monday, January 14, 2019

How is it that you overlooked a nonworking transmission during the test drive?

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