Merrill & Associates Loan Modification Fraud NYC Nationwide

I was contracted by Jessica Martinez at Merrill & Associates regarding a loan modification.

I was asked about my current interest rate, and the type of loan, and my salary. I was told to fax a copy of my paycheck, and morgatage statement.

I advised Ms. Martinez that I applied for a modification on my own and was told by my lender that I didnt qualify because my payments were within federal guidelines. I also advised Ms. Martinez that the loan was not own by Freddie or Fannie.

Ms. Martinez assured me that there are other programs that I will qualify for because of recent changes. She would submit my information for an initial review.

She later called me back and told me that they can assure me that they will be able to get my loan modified. She proceeded to tell me that the compnay only takes cases that they can get done. I asked about a refund and I was told that they have never had to do a refund because all their cases were successful.

This process started July 2014. I was charged $2995. The company debited my checking account for a told of $2700. I later deposited $200.00 into a trust account at BOA.

At first the company would call me every couple of days to let me know what's going on. By November, the modification was not completed and I received two denial letters from the lender.

The processor assigned to my case was Stephannie and Karen. These people filed the same papers that i did, and got the same results. I asked what about the programs that they assured me that I qualified for, I was told that the compliance representaive would call me. This is about 3 -4 weeks and I have yet to get a call. I've left many messages and no return call.

I spoke to a Jonathan who told me that we would get the head of process to review and get back to me. So far, no one has returned my call.

I'm now out of $2700.00 and 4 months behind in my mortage, because I was told that I need to be at least 2 months behind in order for them to take my case.

I thought since they claimed to be a law firm that they were a reputable company. I was so wrong.

I just want my money back because of the false claims made.