Report: #1452884

Complaint Review: MetaBank Netspend - Sioux Falls SD

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  • Reported By: Phillip Hambly — Taos New Mexico United States
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  • MetaBank Netspend 5501 S. Broadband Lane Sioux Falls, SD United States

MetaBank Netspend MetaBank Netspend Prepaid debit card They took money for 2 debit card and would not activate them or refund the money Sioux Falls SD

*Consumer Comment: ID Theft

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I purchased 2 Netspend prepaid debit card at local albertsons store July 2, 2018 and paid for $20.00 to be posted to each one. Took them home and carefully read the instructions that came with them last December when i purchased one also,, I checked local and national laws regarding use of the cards. Nothing had changed since I purchased a card 12/2017. So I went to www.netspend.com/cativation to activate them. 

In Dec/2018 I learned there's no laws governing having a prepaid credit card activated in a name other than my own, as i said above the same is true today, so I went to activaet the cards and a screen pops up saying that the activation was not possible and I needed to call their customer support, so I called them, submitted proff of who I was, along with photos of the purchase reciepts but they then said that they would not activate the cards nor refund my money.. It's now been 20 days and I've exhaused all attemps to be made good with.

If after posting here they decide to make good I'l then edit this report to reflect that.

This report was posted on Ripoff Report on 07/22/2018 05:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/metabank-netspend/sioux-falls-sd-57108/metabank-netspend-metabanknetspend-prepaid-debit-card-they-took-money-for-2-debit-card-1452884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

ID Theft

AUTHOR: Robert - (United States)

POSTED: Monday, July 23, 2018

You say that there is no laws governing activating a card in other than your own name. Apparently you have never heard of ID theft, and these type of Pre-Paid cards are ground zero for various scams and ID Theft.  If you are entering in any inforamtion that was not your information if all you have lost is $20 you are lucky as it is possible you could actually be arrested for ccomitting a crime.

So one has to wonder why you seem so focused on laws about registering cards not using your information and buying multiple cards.

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