Complaint Review: Metro Entertainment - Internet
- Metro Entertainment 75 Gerber Road East, South Windsor, CT Internet United States of America
- Phone: 860-875-1892
- Web: retail@ticketsplus.com
- Category: Ticket Sales
Metro Entertainment The company refused to refund or change my seats when I was sent seats that were "bench" and I had specifically ordered seats that were not listed as bench. I paid two and a half times the price of t Internet
They refused to refund my tickets or give me alternative ones when I was sent "bench" seats. When I ordered them from their listing I specifically ordered more expensive than the listed "bench" rows as I physically cannot sit on a bench. The listing said rows 1-35 and that I would be "assigned" seats. When I received them they were bench seats which I could have purchased for 1/3 the price.
The customer service rep refused to give me the name of his supervisor and offerend me $20 to "make up for it." I paid $238 per ticket for bench seats that were selling for less than $100. They misrepresented the seats and gouged the buyer.
This report was posted on Ripoff Report on 02/05/2013 12:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/metro-entertainment/internet/metro-entertainment-the-company-refused-to-refund-or-change-my-seats-when-i-was-sent-seat-1009264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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