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Report: #1180436

Complaint Review: Midwest Center for Anxiety and Depression - Van nuys California

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  • Reported By: Kirstenii — Chicago Illinois
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  • Midwest Center for Anxiety and Depression 7850 Ruffner Ave Van nuys, California USA

Midwest Center for Anxiety and Depression Manipulative liars Van nuys California

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    Like many others who have ordered from this company, I learned of their 30 day free trial over a commercial on tv late at night. I called and ordered the free trial and received it shortly after. The program was very poorly put together putting together information less helpful than what can be found on an online support forum. Needless to say, I was not satisfied with the product and sent it back within the 30 day window. I know many others find their problem here, having the company claim they are not within that window. As of now, that is not the problem I had.

   Several weeks later, my credit card company informed me that this company was trying to take payments from my card. I was very confused and quickly called Midwest Center for clarification. Note that this happened at least two months after returning the product. After a long wait time, I was able to speak with a represenative who claimed my package had never been received. I am fortunate enough to have held onto the tracking number and receipt.

    I went to check the where abouts of the package and found it was recieved and signed for by a J Salas on 8:02am of the morning the package was intended to be received. The company is claiming still that they never received the package. I am outraged to say the least. A company that claims to aid its mission on supporting those suffering with anxiety and depression has made a name for itself as untrustworthy and manipulative.

     I am waiting to hear back from a represenative who will surely be unable to put an end to this matter in any timely fashion. I have had nothing but problems with this company since calling to cancel my free trial period. The shameful way the company has been treating customers upsets me. 

   I would strongly recommend that no one orders this product unless they are intending to pay upwards of $400 for a useless program that is simply not worth its salt!

This report was posted on Ripoff Report on 10/02/2014 01:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/midwest-center-for-anxiety-and-depression/van-nuys-california-91406/midwest-center-for-anxiety-and-depression-manipulative-liars-van-nuys-california-1180436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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